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Full Version: Please Help - SB5101 Constant Flashing Online Light
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My SB5101 modem just suddenly stopped working. It boots up to the point where the online light just keep flashing.

Can anyone tell me how I can fix this issue?

Here is the did a Telnet log from my modem:-

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2013.02.21 14:05:40 =~=~=~=~=~=~=~=~=~=~=~=
Haxorware integrated telnet daemon

Username: root
Password: ****
Welcome.

CM>
CM> run
CM>
CM> run_app


Running the system...


Beginning Cable Modem operation...

0x0000d7d2 [Scan Downstream Thread] BcmVendorCmDownstreamScanThread::ThreadMain: (Scan Downstream Thread) Scanning for a Downstream Channel...

mot_scanList: Setting override freq @ 0
Favorite[0].freq = 333000000
Attempting Downstream FEC lock @ freq= 333000000 Hz, QAM64/256

CM> Found energy at frequency 333000000Hz! Publishing event kEventEnergyDetected...
0x0000da20 [CmDocsisCtlThread] BcmCmDocsisCtlThread::StartUsInit: (CmDocsisCtlThread) Locked on the downstream. Waiting for UCDs...

******************************************
DOWNSTREAM STATUS
******************************************
Tuner Frequency = 333000000 Hz
Carrier Offset = 8 Hz
Symbol rate = 5360537 sym/sec
SNR = 35 dB
QAM Mode = QAM256
Tuner AGC = 0xfff00000
IF AGC = 0x1489c8f5
Power Level = 2 dB
QAM = LOCKED
FEC = LOCKED
******************************************

Calculating maximum number of IP filters:
Each IP filter consumes 1840 bytes of RAM.
Current free RAM is 435348 bytes.
Max heap reserved for IP filters (25%) = 108837
We can support 59 IP filters.
Calculating maximum number of LLC filters:
Each LLC filter consumes 724 bytes of RAM.
Current free RAM is 435348 bytes.
Max heap reserved for LLC filters (25%) = 108837
We can support 150 LLC filters.

CM> Selecting UCD for Us Channel 7

0x0000e510 [CmDocsisCtlThread] BcmCmDocsisCtlThread::TestAndLaunchDsTimeSync: (CmDocsisCtlThread) starting ds time sync acquisition...
0x0000e7a4 [CmDocsisCtlThread] BcmCmDocsisCtlThread::SyncDsSyncOk: (CmDocsisCtlThread) downstream time sync acquired...
0x0000e7a4 [CmDocsisCtlThread] BcmCmDocsisCtlThread:Big GrinsSyncOkResumeUsInit: (CmDocsisCtlThread) pre-REG upstream target case...starting initial ranging.
Beginning initial ranging...
Using stored initial upstream power = 42.0 dBmV
0x0000e7ae [CmDocsisCtlThread] BcmCmDocsisCtlThread::SyncDsSyncOk: (CmDocsisCtlThread) rx unexpected kDsSyncOk indication...
Not logging event ID 2307948724, control for level 7 is 0.

CM> Adjusting the initial ranging power to 33.0 dBmV...
Logging event: No Ranging Response received - T3 time-out (US 7)

CM> Adjusting the initial ranging power to 46.0 dBmV...
Logging event: No Ranging Response received - T3 time-out (US 7)

CM>
RNG-RSP Adj: tim=1028 power=24 freq=0 Stat=Continue

CM> Logging event: Started Unicast Maintenance Ranging - No Response received - T3 time-out

RNG-RSP Adj: tim=0 power=-24 freq=0 Stat=Continue

CM>
RNG-RSP Adj: tim=0 power=-17 freq=419 Stat=Continue

CM>
RNG-RSP Adj: tim=0 power=1 freq=0 Stat=Success

******************************************
UPSTREAM STATUS
******************************************
Upstream Status = UP
Upstream Channel = 7
Upstream Frequency = 30600000 Hz
Upstream Power = 43 dBmV
Ranging SID = 0x10f9
Upstream Symbol Rate = 5120000 sym/sec
******************************************

Starting IP Initialization with DHCP...
DHCPc: Waiting 3 seconds before sending Discover; client id htype=1, value=00:26:24:e8:7d:e2
Not logging event ID 2307948624, control for level 7 is 0.

CM> DHCPc: Sending Discover packet; client id htype=1, value=00:26:24:e8:7d:e2
DHCPc: Received an Offer from DHCP server 00:01:5c:45:9a:41 (10.43.96.1); lease client id htype=1, value=00:26:24:e8:7d:e2

CM> DHCPc: Timed out waiting for offers for lease with client id htype=1, value=00:26:24:e8:7d:e2
DHCPc: Sending Request packet; client id htype=1, value=00:26:24:e8:7d:e2
DHCPc: Received an Ack from DHCP server 00:01:5c:45:9a:41 (10.43.96.1); lease client id htype=1, value=00:26:24:e8:7d:e2
Current IP address is default 0.0.0.0.
0x00013574 [DHCP Client Thread] BcmEcosIpHalIf::ConfigureLeaseImpl: (IP Stack1 HalIf)
Configuring IP stack 1:
IP Address = 10.43.231.60 (primary IP address)
Subnet Mask = 255.255.224.0
Router = 10.43.224.1
IsPrimaryInterface = 1

Logging event: DHCP WARNING - Non-critical field invalid in response.
ARPing for default GW IP = 10.43.224.1
MAC = 00:01:5c:45:9a:41
DHCP completed successfully!

DHCP Settings:
Client Id = htype=1, value=00:26:24:e8:7d:e2
State = Renewing (5)
Static Lease = 0
AutoConfig Mode = IP, Subnet and Router
XID = 0x81d212a
Number of Tries = 0
Max Discover Tries = 6
Max Request Tries = 6
DHCP server MAC addr = 00:01:5c:45:9a:41
Ignore NAKs = 0
My offered IP address = 10.43.231.60 (primary IP address)
(1) Subnet Mask = 255.255.224.0
(3) Router IP address = 10.43.224.1
(54) DHCP Server IP address = 24.29.137.62
(82) Relay Agent IP address = 10.43.96.1
TFTP Server IP address = 24.29.158.10
CM Configuration file = '?BBgdiT4AJiTofeIKK+c8@CivnPI9hFJi_TBPVrqgZvCPwxUVzYjcs'
(2) UTC Time Offset = -18000 seconds
(4) Time Server IP address = 24.29.158.10
(6) Domain Name Server = 209.18.47.61; 209.18.47.62
(7) Log Server IP address = 24.29.99.57
(51) Lease time = 1126471 seconds
(58) T1 (renew) = 563235 seconds
(59) T2 (rebind) = 985662 seconds
Lease is infinite = 0


SB5102 CM Agent w/ BRCM Factory Support IpStackEvent: Ip=10.43.231.60, Subnet=255.255.224.0, Gateway=10.43.224.1
CmSnmpAgent::IpAddressAcquiredEvent for SB5102 CM Agent w/ BRCM Factory Support
IP addr = 10.43.231.60
Starting Time Of Day...
0x0001363c [CmDocsisIpThread] BcmDocsisTimeOfDayThread::SetTodServerIpAddress: (Time Of Day Thread) ToD servers: 24.29.158.10
Connecting to ToD server 24.29.158.10...
Sending UDP ToD request to server...
SNMP Agent Binding to 10.43.231.60:225
Not logging event ID 2291949724, control for level 7 is 0.

CM> UTC returned by ToD server 3570462352; UTC offset -18000
Current system time -> Thu Feb 21 14:05:52 2013

System start time -> Thu Feb 21 14:04:33 2013

Starting Tftp of configuration file...
Opening file '?BBgdiT4AJiTofeIKK+c8@CivnPI9hFJi_TBPVrqgZvCPwxUVzYjcs' on 24.29.158.10 for reading...
tftp-enforce bypass is DISABLED

CM> Storing received cfg of size 3130 to memory
Tftp read < 512 bytes, we have reached end of file.
Tftp transfer complete!
TFTP Settings:
Stack Interface = 1
Server Ip Address = 24.29.158.10
Server Port Number = 36193
Total Blocks Read = 7
Total Bytes Read = 3130

Config file was read! IP Initialization completed...
MAX CPE per CM is being set to 32
TLV-11[1]: 1.3.6.1.2.1.69.1.2.1.2.16 -> 255.255.255.255
TLV-11[2]: 1.3.6.1.2.1.69.1.2.1.3.16 -> 255.255.255.255
TLV-11[3]: 1.3.6.1.2.1.69.1.2.1.4.16 -> RR_nycmny_nyc_m0d3m5
TLV-11[4]: 1.3.6.1.2.1.69.1.2.1.5.16 -> 3 (i32)
TLV-11[5]: 1.3.6.1.2.1.69.1.2.1.6.16 -> HEX:40 00
TLV-11[6]: 1.3.6.1.2.1.69.1.2.1.7.16 -> 4 (i32)
TLV-11[7]: 1.3.6.1.2.1.69.1.2.1.2.18 -> 255.255.255.255
TLV-11[8]: 1.3.6.1.2.1.69.1.2.1.3.18 -> 255.255.255.255
TLV-11[9]: 1.3.6.1.2.1.69.1.2.1.4.18 -> yZaK4E8l
TLV-11[10]: 1.3.6.1.2.1.69.1.2.1.5.18 -> 2 (i32)
TLV-11[11]: 1.3.6.1.2.1.69.1.2.1.6.18 -> HEX:40 00
TLV-11[12]: 1.3.6.1.2.1.69.1.2.1.7.18 -> 4 (i32)
TLV-11[13]: 1.3.6.1.2.1.69.1.2.1.2.19 -> 255.255.255.255
TLV-11[14]: 1.3.6.1.2.1.69.1.2.1.3.19 -> 255.255.255.255
TLV-11[15]: 1.3.6.1.2.1.69.1.2.1.4.19 -> mxGuP/7j7XydboD
TLV-11[16]: 1.3.6.1.2.1.69.1.2.1.5.19 -> 2 (i32)
TLV-11[17]: 1.3.6.1.2.1.69.1.2.1.6.19 -> HEX:40 00
TLV-11[18]: 1.3.6.1.2.1.69.1.2.1.7.19 -> 4 (i32)
TLV-11[19]: 1.3.6.1.2.1.69.1.2.1.2.20 -> 255.255.255.255
TLV-11[20]: 1.3.6.1.2.1.69.1.2.1.3.20 -> 255.255.255.255
TLV-11[21]: 1.3.6.1.2.1.69.1.2.1.4.20 -> 0RQOfsncj9TLupR
TLV-11[22]: 1.3.6.1.2.1.69.1.2.1.5.20 -> 3 (i32)
TLV-11[23]: 1.3.6.1.2.1.69.1.2.1.6.20 -> HEX:40 00
TLV-11[24]: 1.3.6.1.2.1.69.1.2.1.7.20 -> 4 (i32)
TLV-11[25]: 1.3.6.1.2.1.69.1.6.1.0 -> 1 (i32)
TLV-11[26]: 1.3.6.1.2.1.69.1.6.2.1.2.20 -> 4 (i32)
TLV-11[27]: 1.3.6.1.2.1.69.1.6.2.1.3.20 -> 0 (i32)
TLV-11[28]: 1.3.6.1.2.1.69.1.6.2.1.4.20 -> 1 (i32)
TLV-11[29]: 1.3.6.1.2.1.69.1.6.2.1.5.20 -> 2048 (i32)
TLV-11[30]: 1.3.6.1.2.1.69.1.6.2.1.2.22 -> 4 (i32)
TLV-11[31]: 1.3.6.1.2.1.69.1.6.2.1.3.22 -> 0 (i32)
TLV-11[32]: 1.3.6.1.2.1.69.1.6.2.1.4.22 -> 1 (i32)
TLV-11[33]: 1.3.6.1.2.1.69.1.6.2.1.5.22 -> 2054 (i32)
TLV-11[34]: 1.3.6.1.2.1.69.1.6.3.0 -> 2 (i32)
TLV-11[35]: 1.3.6.1.2.1.69.1.6.4.1.2.80 -> 4 (i32)
TLV-11[36]: 1.3.6.1.2.1.69.1.6.4.1.4.80 -> 1 (i32)
TLV-11[37]: 1.3.6.1.2.1.69.1.6.4.1.5.80 -> 1 (i32)
TLV-11[38]: 1.3.6.1.2.1.69.1.6.4.1.9.80 -> 10.0.0.0
TLV-11[39]: 1.3.6.1.2.1.69.1.6.4.1.10.80 -> 255.0.0.0
TLV-11[40]: 1.3.6.1.2.1.69.1.6.4.1.2.64 -> 4 (i32)
TLV-11[41]: 1.3.6.1.2.1.69.1.6.4.1.4.64 -> 2 (i32)
TLV-11[42]: 1.3.6.1.2.1.69.1.6.4.1.5.64 -> 1 (i32)
TLV-11[43]: 1.3.6.1.2.1.69.1.6.4.1.11.64 -> 17 (i32)
TLV-11[44]: 1.3.6.1.2.1.69.1.6.4.1.12.64 -> 68 (i32)
TLV-11[45]: 1.3.6.1.2.1.69.1.6.4.1.13.64 -> 68 (i32)
TLV-11[46]: 1.3.6.1.2.1.69.1.6.4.1.14.64 -> 67 (i32)
TLV-11[47]: 1.3.6.1.2.1.69.1.6.4.1.15.64 -> 67 (i32)
TLV-11[48]: 1.3.6.1.2.1.69.1.6.4.1.2.66 -> 4 (i32)
TLV-11[49]: 1.3.6.1.2.1.69.1.6.4.1.4.66 -> 1 (i32)
TLV-11[50]: 1.3.6.1.2.1.69.1.6.4.1.5.66 -> 1 (i32)
TLV-11[51]: 1.3.6.1.2.1.69.1.6.4.1.11.66 -> 17 (i32)
TLV-11[52]: 1.3.6.1.2.1.69.1.6.4.1.12.66 -> 67 (i32)
TLV-11[53]: 1.3.6.1.2.1.69.1.6.4.1.13.66 -> 67 (i32)
TLV-11[54]: 1.3.6.1.2.1.69.1.6.4.1.14.66 -> 68 (i32)
TLV-11[55]: 1.3.6.1.2.1.69.1.6.4.1.15.66 -> 68 (i32)
TLV-11[56]: 1.3.6.1.2.1.69.1.6.4.1.2.172 -> 4 (i32)
TLV-11[57]: 1.3.6.1.2.1.69.1.6.4.1.4.172 -> 2 (i32)
TLV-11[58]: 1.3.6.1.2.1.69.1.6.4.1.5.172 -> 2 (i32)
TLV-11[59]: 1.3.6.1.2.1.69.1.6.4.1.9.172 -> 172.16.0.0
TLV-11[60]: 1.3.6.1.2.1.69.1.6.4.1.10.172 -> 255.240.0.0
TLV-11[61]: 1.3.6.1.2.1.69.1.6.4.1.2.680 -> 4 (i32)
TLV-11[62]: 1.3.6.1.2.1.69.1.6.4.1.3.680 -> 2 (i32)
TLV-11[63]: 1.3.6.1.2.1.69.1.6.4.1.4.680 -> 1 (i32)
TLV-11[64]: 1.3.6.1.2.1.69.1.6.4.1.5.680 -> 1 (i32)
TLV-11[65]: 1.3.6.1.2.1.69.1.6.4.1.9.680 -> 224.0.0.22
TLV-11[66]: 1.3.6.1.2.1.69.1.6.4.1.10.680 -> 255.255.255.255
TLV-11[67]: 1.3.6.1.2.1.69.1.6.4.1.11.680 -> 17 (i32)
TLV-11[68]: 1.3.6.1.2.1.69.1.6.4.1.2.681 -> 4 (i32)
TLV-11[69]: 1.3.6.1.2.1.69.1.6.4.1.4.681 -> 0 (i32)
TLV-11[70]: 1.3.6.1.2.1.69.1.6.4.1.5.681 -> 1 (i32)
TLV-11[71]: 1.3.6.1.2.1.69.1.6.4.1.9.681 -> 232.10.10.0
TLV-11[72]: 1.3.6.1.2.1.69.1.6.4.1.10.681 -> 255.255.254.0
TLV-11[73]: 1.3.6.1.2.1.69.1.6.4.1.2.682 -> 4 (i32)
TLV-11[74]: 1.3.6.1.2.1.69.1.6.4.1.4.682 -> 1 (i32)
TLV-11[75]: 1.3.6.1.2.1.69.1.6.4.1.5.682 -> 3 (i32)
TLV-11[76]: 1.3.6.1.2.1.69.1.6.4.1.9.682 -> 10.128.0.0
TLV-11[77]: 1.3.6.1.2.1.69.1.6.4.1.10.682 -> 255.192.0.0
TLV-11[78]: 1.3.6.1.2.1.69.1.6.4.1.2.683 -> 4 (i32)
TLV-11[79]: 1.3.6.1.2.1.69.1.6.4.1.3.683 -> 2 (i32)
TLV-11[80]: 1.3.6.1.2.1.69.1.6.4.1.4.683 -> 1 (i32)
TLV-11[81]: 1.3.6.1.2.1.69.1.6.4.1.5.683 -> 1 (i32)
TLV-11[82]: 1.3.6.1.2.1.69.1.6.4.1.9.683 -> 224.0.0.9
TLV-11[83]: 1.3.6.1.2.1.69.1.6.4.1.10.683 -> 255.255.255.255
TLV-11[84]: 1.3.6.1.2.1.69.1.6.4.1.11.683 -> 17 (i32)
TLV-11[85]: 1.3.6.1.2.1.69.1.6.4.1.2.684 -> 4 (i32)
TLV-11[86]: 1.3.6.1.2.1.69.1.6.4.1.4.684 -> 1 (i32)
TLV-11[87]: 1.3.6.1.2.1.69.1.6.4.1.5.684 -> 1 (i32)
TLV-11[88]: 1.3.6.1.2.1.69.1.6.4.1.9.684 -> 224.0.0.0
TLV-11[89]: 1.3.6.1.2.1.69.1.6.4.1.10.684 -> 240.0.0.0
TLV-11[90]: 1.3.6.1.2.1.69.1.6.4.1.11.684 -> 17 (i32)
Time Of Day completed...
DefaultSnmpAgentClass::SystemTimeChangeEvent for SB5102 CM Agent w/ BRCM Factory Support
SB5102 CM Agent w/ BRCM Factory Support processing TLV-11's
SNMP packet sent to 10.43.231.60:225
90 TLV-11's OK.
Sending a REG-REQ to the CMTS...
Not logging event ID 2291949524, control for level 7 is 0.
Not logging event ID 2291949324, control for level 7 is 0.
Received a REG-RSP message from the CMTS...
0x00014262 [CmDocsisCtlThread] BcmCmDocsisCtlThread::RegRspMsgEvent: (CmDocsisCtlThread) We registered with a DOCSIS 1.1 config file!
Registration complete!
Process CVC
Co-signer CVC verified
At least one CVC is valid.
DOCSIS CoS/QoS rate shaping enable is now 1
CmSnmpAgent::CmOperationalEvent for SB5102 CM Agent w/ BRCM Factory Support
CmSnmpAgent operating in 1.1 mode, including docsQos, excluding docsBpi
+++ No DH kickstart profiles or snmpCommunityTable entries installed.
We will operate in NMACCESS mode.
SB5102 CM Agent w/ BRCM Factory Support setting V1/V2 view to docsisNmAccessView
SB5102 CM Agent w/ BRCM Factory Support enabling management.
SB5102 CM Agent w/ BRCM Factory Support sending deferred traps...
Done w/ deferred traps.
SB5102 CPE Agent w/ BRCM Factory Support setting V1/V2 view to docsisNmAccessView
0x000142b2 [CmDocsisCtlThread] BcmCmDocsisCtlThread::TestAndLaunchBpkm: (CmDocsisCtlThread) BPKM enabled. starting BPKM key requests.
SB5102 CM Event Log w/ BRCM Factory Support sending deferred async messages...
Done w/ deferred msgs
Logging event: Auth Reject - Permanent Authorization Failure
Sending syslog message from IF 1 to 24.29.99.57:
<131> CABLEMODEM [DOCSIS]: <66030108> Auth Reject - Permanent Authorization Failure MAC addr: 00 01 5C 45 9A 43

CM>
Have you tried different macs? Certs?
(21-02-2013, 08:57 PM)modembricker Wrote: [ -> ]Have you tried different macs? Certs?

I have tried different macs, but not certs. How do I get certs? I have been searching for how get certs with no luck as yet.
Quote:Logging event: Auth Reject - Permanent Authorization Failure
Sending syslog message from IF 1 to 24.29.99.57:
<131> CABLEMODEM [DOCSIS]: <66030108> Auth Reject - Permanent Authorization Failure MAC addr: 00 01 5C 45 9A 43

B308.1 error. HFC MAC does not reflect the CVC that was made during production.

BPI + being enforced
(21-02-2013, 10:09 PM)ABMJR Wrote: [ -> ]
Quote:Logging event: Auth Reject - Permanent Authorization Failure
Sending syslog message from IF 1 to 24.29.99.57:
<131> CABLEMODEM [DOCSIS]: <66030108> Auth Reject - Permanent Authorization Failure MAC addr: 00 01 5C 45 9A 43

B308.1 error. HFC MAC does not reflect the CVC that was made during production.

BPI + being enforced

Thanks.

How do I get/create CVC?
You dont VeriSign creates the CVC @ production. You ISP sometimes re-signs the CVC and this is an added step for security
(22-02-2013, 12:22 AM)ABMJR Wrote: [ -> ]You dont VeriSign creates the CVC @ production. You ISP sometimes re-signs the CVC and this is an added step for security

Does that means there is no hope of reviving this modem???
You need to change the HFC MAC addy back to the original. Just changing the MAC is useless, as your B308.1 error'ed...