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Sb5101 all lights on & no internet
#1
Sad 
it says its locked on the downstream status and it has limited or no connectivity when i click on view status on network and sharing center i'm not really sure what to do anymore i tried different things but no luck if any one had this problem can someone please help me ??? btw im in nyc with twc !!

this is my log can anyone help ??

1970-01-01 00:00:51 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:51 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:49 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:48 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:00:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:08 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:05 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:05 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:00:05 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-12-22 01:43:49 Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:00:14 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:05 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:02:10 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:10 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:02:10 Critical Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:38 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:38 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:37 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:36 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:00:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:08 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:06 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:22 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:01:14 Critical D002.0 DHCP FAILED - Request sent, No response
1970-01-01 00:00:15 Critical R002.0 No Ranging Response received - T3 time-out (US 4)
1970-01-01 00:02:14 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:02:08 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:43 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:43 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:01:40 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:17 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:16 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:15 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:14 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:01:13 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:10 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:09 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:01:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:07 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:06 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:06 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:02 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:01:01 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:00 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:01:00 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:58 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:58 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:00:58 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:57 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
1970-01-01 00:00:56 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:54 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:53 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:04 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:02:14 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:14 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:02:13 Critical Resetting the cable modem due to docsDevResetNow
1970-01-01 00:00:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:19 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:08 Critical R002.0 No Ranging Response received - T3 time-out (US 4)
1970-01-01 00:00:04 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:01:15 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:01:15 Critical Resetting the cable modem due to docsDevResetNow
2010-12-22 01:18:24 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-12-22 01:18:23 Notice M572.0 Ds Lock Failed - Reinitialize MAC...
2010-12-22 01:18:23 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
2010-12-22 01:18:22 Notice M572.0 T4 No Station Maint Timeout - Reinitialize MAC...
2010-12-22 01:18:22 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
2010-12-22 01:18:05 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
2010-12-22 01:17:59 Critical T004.0 SYNC Timing Synchronization failure - Failed to receive MAC SYNC frame within ti
1970-01-01 00:00:27 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:09 Critical R002.0 No Ranging Response received - T3 time-out (US 4)
1970-01-01 00:00:35 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:13 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:12 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:04 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:06:06 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:06 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:06:06 Critical Resetting the cable modem due to docsDevResetNow
1970-01-01 00:04:53 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:53 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:30 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:30 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:42 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:42 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:40 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:40 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:00:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:42 Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:30 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:30 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:30 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:29 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:16 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
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#2
1970-01-01 00:06:06 Critical Resetting the cable modem due to docsDevResetNow

This is your immediate issue. Correct this
Knowledge=Power
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