10-07-2014, 09:19 PM
(This post was last modified: 10-07-2014, 09:21 PM by lolface321.)
Having some what the same issue this is coming from working fine from 6 months and then dropped where it says operational and it will take me to an automated page for activation and to fix it I did a factory reset now it gets stuck on scanning and sometimes stuck on establishing ip config heres the even log if someone can help
Status
Acquire Downstream Channel Done
Obtain Upstream Parameters Done
Upstream Ranging Done
Establish IP Connectivity In Progress
Retrieve Time of Day Waiting
Negotiate security Waiting
Receive configuration Waiting
Register connection Waiting
Cable modem status Ranging Complete
Downstream
Frequency 663 MHz
Status Locked
Annex DOCSIS
Modulation QAM256
Symbol Rate 5360537 sym/sec
Receive Power -21.3 dBmV
Signal to Noise ratio 30.9 dB
Upstream
Frequency 30 MHz
Channel ID 1
Status Ready
Mode ATDMA
Symbol Rate 5120000 sym/sec
Transmit Power 55.2 dBmV
EVENT LOG
1970-01-01 18:12:54 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:11:34 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 18:10:32 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:09:58 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 18:06:09 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:01:35 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:59:39 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:40:13 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:37:41 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:36:49 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:34:36 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:32:26 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:18:49 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 16:18:17 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 16:16:59 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 01:40:43 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:22:22 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:06:42 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:06:29 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:28 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:03 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:58 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:57 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:07 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:01 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:55 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:55 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:42 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:42 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:17 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:15 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:59 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:03:12 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:44 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:43 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:25 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:24 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:19 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:11 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:10 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:07 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:04 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:03 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:37 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:37 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:57 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:56 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:54 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:54 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:59 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:59 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:02:59 Critical Resetting the cable modem due to docsDevResetNow
1970-01-01 00:02:50 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:10 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:09 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:02 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:43 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
General
Factory Mode unchecked
Disable Firmware Upgrades checked
Force Network Access checked
Tftp Enforce Bypass checked
Disable IP Filters on startup checked
Timeouts
Ignore T1 (No valid UCDs) unchecked
Ignore T2 (Ranging Opportunity) unchecked
Ignore T3 (Ranging Response) unchecked
Ignore T4 (Station Maintenance) checked
Administration
Control Panel IP Address
DHCP Server checked
WebGUI
Password protection
Username
Password
Telnet Server
Current state Running
Run on startup
Username
Password
Static IP
Force Static IP checked
Suppress DHCP Requests unchecked
Uptime: 18h 27m 53s
Memory: 387KiB/2748KiB (14%)
Status: Ranging Complete
DS: -21.3 dBmV/31.3 dB US: 55.2 dBmV
Sorry for asking late but I have looked through the forums and I cant really understand what to do so any help will be appreciated
if anymore info is need will be happy to post more
Having some what the same issue this is coming from working fine from 6 months and then dropped where it says operational and it will take me to an automated page for activation and to fix it I did a factory reset now it gets stuck on scanning and sometimes stuck on establishing ip config heres the even log if someone can help also I have no idea what are the frequencys because the factory reset took them out I have tried the 331000000 and 339000000 and a couple others and didn't help
Status
Acquire Downstream Channel Done
Obtain Upstream Parameters Done
Upstream Ranging Done
Establish IP Connectivity In Progress
Retrieve Time of Day Waiting
Negotiate security Waiting
Receive configuration Waiting
Register connection Waiting
Cable modem status Ranging Complete
Downstream
Frequency 663 MHz
Status Locked
Annex DOCSIS
Modulation QAM256
Symbol Rate 5360537 sym/sec
Receive Power -21.3 dBmV
Signal to Noise ratio 30.9 dB
Upstream
Frequency 30 MHz
Channel ID 1
Status Ready
Mode ATDMA
Symbol Rate 5120000 sym/sec
Transmit Power 55.2 dBmV
EVENT LOG
1970-01-01 18:12:54 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:11:34 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 18:10:32 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:09:58 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 18:06:09 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:01:35 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:59:39 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:40:13 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:37:41 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:36:49 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:34:36 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:32:26 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:18:49 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 16:18:17 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 16:16:59 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 01:40:43 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:22:22 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:06:42 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:06:29 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:28 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:03 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:58 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:57 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:07 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:01 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:55 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:55 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:42 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:42 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:17 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:15 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:59 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:03:12 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:44 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:43 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:25 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:24 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:19 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:11 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:10 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:07 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:04 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:03 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:37 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:37 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:57 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:56 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:54 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:54 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:59 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:59 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:02:59 Critical Resetting the cable modem due to docsDevResetNow
1970-01-01 00:02:50 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:10 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:09 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:02 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:43 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
General
Factory Mode unchecked
Disable Firmware Upgrades checked
Force Network Access checked
Tftp Enforce Bypass checked
Disable IP Filters on startup checked
Timeouts
Ignore T1 (No valid UCDs) unchecked
Ignore T2 (Ranging Opportunity) unchecked
Ignore T3 (Ranging Response) unchecked
Ignore T4 (Station Maintenance) checked
Administration
Control Panel IP Address
DHCP Server checked
WebGUI
Password protection
Username
Password
Telnet Server
Current state Running
Run on startup
Username
Password
Static IP
Force Static IP checked
Suppress DHCP Requests unchecked
Uptime: 18h 27m 53s
Memory: 387KiB/2748KiB (14%)
Status: Ranging Complete
DS: -21.3 dBmV/31.3 dB US: 55.2 dBmV
Sorry for asking late but I have looked through the forums and I cant really understand what to do so any help will be appreciated
if anymore info is need will be happy to post more
Status
Acquire Downstream Channel Done
Obtain Upstream Parameters Done
Upstream Ranging Done
Establish IP Connectivity In Progress
Retrieve Time of Day Waiting
Negotiate security Waiting
Receive configuration Waiting
Register connection Waiting
Cable modem status Ranging Complete
Downstream
Frequency 663 MHz
Status Locked
Annex DOCSIS
Modulation QAM256
Symbol Rate 5360537 sym/sec
Receive Power -21.3 dBmV
Signal to Noise ratio 30.9 dB
Upstream
Frequency 30 MHz
Channel ID 1
Status Ready
Mode ATDMA
Symbol Rate 5120000 sym/sec
Transmit Power 55.2 dBmV
EVENT LOG
1970-01-01 18:12:54 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:11:34 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 18:10:32 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:09:58 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 18:06:09 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:01:35 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:59:39 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:40:13 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:37:41 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:36:49 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:34:36 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:32:26 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:18:49 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 16:18:17 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 16:16:59 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 01:40:43 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:22:22 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:06:42 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:06:29 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:28 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:03 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:58 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:57 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:07 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:01 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:55 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:55 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:42 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:42 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:17 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:15 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:59 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:03:12 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:44 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:43 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:25 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:24 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:19 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:11 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:10 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:07 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:04 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:03 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:37 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:37 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:57 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:56 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:54 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:54 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:59 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:59 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:02:59 Critical Resetting the cable modem due to docsDevResetNow
1970-01-01 00:02:50 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:10 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:09 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:02 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:43 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
General
Factory Mode unchecked
Disable Firmware Upgrades checked
Force Network Access checked
Tftp Enforce Bypass checked
Disable IP Filters on startup checked
Timeouts
Ignore T1 (No valid UCDs) unchecked
Ignore T2 (Ranging Opportunity) unchecked
Ignore T3 (Ranging Response) unchecked
Ignore T4 (Station Maintenance) checked
Administration
Control Panel IP Address
DHCP Server checked
WebGUI
Password protection
Username
Password
Telnet Server
Current state Running
Run on startup
Username
Password
Static IP
Force Static IP checked
Suppress DHCP Requests unchecked
Uptime: 18h 27m 53s
Memory: 387KiB/2748KiB (14%)
Status: Ranging Complete
DS: -21.3 dBmV/31.3 dB US: 55.2 dBmV
Sorry for asking late but I have looked through the forums and I cant really understand what to do so any help will be appreciated
if anymore info is need will be happy to post more
Having some what the same issue this is coming from working fine from 6 months and then dropped where it says operational and it will take me to an automated page for activation and to fix it I did a factory reset now it gets stuck on scanning and sometimes stuck on establishing ip config heres the even log if someone can help also I have no idea what are the frequencys because the factory reset took them out I have tried the 331000000 and 339000000 and a couple others and didn't help
Status
Acquire Downstream Channel Done
Obtain Upstream Parameters Done
Upstream Ranging Done
Establish IP Connectivity In Progress
Retrieve Time of Day Waiting
Negotiate security Waiting
Receive configuration Waiting
Register connection Waiting
Cable modem status Ranging Complete
Downstream
Frequency 663 MHz
Status Locked
Annex DOCSIS
Modulation QAM256
Symbol Rate 5360537 sym/sec
Receive Power -21.3 dBmV
Signal to Noise ratio 30.9 dB
Upstream
Frequency 30 MHz
Channel ID 1
Status Ready
Mode ATDMA
Symbol Rate 5120000 sym/sec
Transmit Power 55.2 dBmV
EVENT LOG
1970-01-01 18:12:54 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:11:34 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 18:10:32 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:09:58 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 18:06:09 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 18:01:35 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:59:39 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:40:13 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:37:41 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:36:49 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:34:36 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 17:32:26 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 17:18:49 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 16:18:17 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 16:16:59 Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 01:40:43 Notice M571.4 Ethernet link dormant - not currently active
1970-01-01 00:22:22 Critical R004.0 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance o
1970-01-01 00:06:42 Critical R002.0 No Ranging Response received - T3 time-out (US 1)
1970-01-01 00:06:29 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:28 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:06:03 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:06:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:58 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:57 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:05:07 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:05:01 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:55 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:55 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:42 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:42 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:04:17 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:04:15 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:59 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:03:12 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:03:12 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:44 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:43 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:27 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:26 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:25 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:24 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:19 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:11 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:10 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:08 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:07 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:04 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:03 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:37 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:37 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:21 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:20 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:20 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:19 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:57 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:56 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:54 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:54 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:04 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:59 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:59 Notice M573.0 Modem Is Shutting Down and Rebooting...
1970-01-01 00:02:59 Critical Resetting the cable modem due to docsDevResetNow
1970-01-01 00:02:50 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:10 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:09 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:02 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:02 Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:43 Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
General
Factory Mode unchecked
Disable Firmware Upgrades checked
Force Network Access checked
Tftp Enforce Bypass checked
Disable IP Filters on startup checked
Timeouts
Ignore T1 (No valid UCDs) unchecked
Ignore T2 (Ranging Opportunity) unchecked
Ignore T3 (Ranging Response) unchecked
Ignore T4 (Station Maintenance) checked
Administration
Control Panel IP Address
DHCP Server checked
WebGUI
Password protection
Username
Password
Telnet Server
Current state Running
Run on startup
Username
Password
Static IP
Force Static IP checked
Suppress DHCP Requests unchecked
Uptime: 18h 27m 53s
Memory: 387KiB/2748KiB (14%)
Status: Ranging Complete
DS: -21.3 dBmV/31.3 dB US: 55.2 dBmV
Sorry for asking late but I have looked through the forums and I cant really understand what to do so any help will be appreciated
if anymore info is need will be happy to post more